Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device.
Atlassian cookies and tracking notice, (opens new window)
Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Safe Helpdesk
  1. Safe Helpdesk
  2. SAFE Feedback

SAFE Feedback

Have an idea? We'd love to hear it.

  • Submit a feedback

Required fields are marked with an asterisk*

Provide use cases, examples or business problem

, multiple selections available,
Drag and drop files, paste screenshots, or browse
Powered by Jira Service Management
{"xsrfToken":"cab4ab7966a0196aad104cdf9582dc3e6004dded_lout","branding":{"id":"1055","key":"feed","name":"SAFE Feedback","portalBaseUrl":"/servicedesk/customer/portal/1055","logoUrl":"https://api.media.atlassian.com/file/af1c4731-c999-44db-887d-cda912be3f10/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0ODBmNmVhNC0xNDE5LTRiMjktODY5Ny00NzdjMDhiODJhOWYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmFmMWM0NzMxLWM5OTktNDRkYi04ODdkLWNkYTkxMmJlM2YxMCI6WyJyZWFkIl19LCJleHAiOjE3ODc4MzgyMTIsIm5iZiI6MTc4NzgzNDY3MiwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.2nfhG2syP4TTEjWEdSBMXOvqCY-9Pw_HgsP9tNv-x3M&client=480f6ea4-1419-4b29-8697-477c08b82a9f"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to Safe Helpdesk","sharedPortalName":"Safe Helpdesk","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to Safe Helpdesk","sharedPortalName":"Safe Helpdesk","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0a25a4","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/f9d337e4-0d69-450c-a5ef-c1a7d0d99da7/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0ODBmNmVhNC0xNDE5LTRiMjktODY5Ny00NzdjMDhiODJhOWYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmY5ZDMzN2U0LTBkNjktNDUwYy1hNWVmLWMxYTdkMGQ5OWRhNyI6WyJyZWFkIl19LCJleHAiOjE3ODc4MzUyNzIsIm5iZiI6MTc4NzgzNDY3Mn0.rdSotLgqiuaf-9AySpPARGWmS33vS_QJiPQ-ulu158w&client=480f6ea4-1419-4b29-8697-477c08b82a9f&height=300&mode=fit","bannerMediaApiFileId":"f9d337e4-0d69-450c-a5ef-c1a7d0d99da7","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"1055","key":"feed","projectId":11850,"serviceDeskId":1055,"name":"SAFE Feedback","description":"<p>Have an idea? We'd love to hear it.</p>","portalBaseUrl":"/servicedesk/customer/portal/1055","onlyPortal":false,"reqTypes":[{"id":"1845","name":"Submit a feedback","descriptionHtml":"","callToAction":"Submit a feedback","introHtml":"","icon":10466,"iconUrl":"https://service.desk.safe.security/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[1099],"key":""}],"reqGroups":[{"id":1099,"name":"General"}],"orderMapping":{"1099":[1845]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":1055,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CF","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0ODBmNmVhNC0xNDE5LTRiMjktODY5Ny00NzdjMDhiODJhOWYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtdXNlci1jb2xsZWN0aW9uLS0xMDgzOTIwMTA3IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTpjaHVuazoqIjpbInJlYWQiLCJjcmVhdGUiXX0sImV4cCI6MTc4NzgzNTg3MiwibmJmIjoxNzg3ODM0NjcyLCJhbm9uSWQiOiJhbm9uLXVzZXIiLCJodHRwczovL2lkLmF0bGFzc2lhbi5jb20vYXBwQWNjcmVkaXRlZCI6ZmFsc2V9.VwsEwgXNwlYgHGb9aw4tv8uuceO9HU5SZ_j6f2ENmo8","targetCollection":"upload-user-collection--1083920107","endpointUrl":"https://api.media.atlassian.com","clientId":"480f6ea4-1419-4b29-8697-477c08b82a9f","tokenDurationInMins":20}},"reqCreate":{"id":1845,"projectId":11850,"issueType":{"id":"10217","name":"CustomerFeedback"},"form":{"name":"Submit a feedback","descriptionHtml":"","callToAction":"Submit a feedback","intro":"","instructions":"","icon":10466,"iconUrl":"https://service.desk.safe.security/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"Provide use cases, examples or business problem","descriptionHtml":"<p>Provide use cases, examples or business problem</p>","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"multiselect","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:multiselect","fieldId":"customfield_10325","fieldConfigId":"10606","label":"SAFE Product Name","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"12730","label":"SAFE CRQ","selected":false,"children":[]},{"value":"26667","label":"SAFE CTEM","selected":false,"children":[]},{"value":"16834","label":"SAFE TPRM","selected":false,"children":[]},{"value":"17989","label":"SAFE Insurance","selected":false,"children":[]},{"value":"18219","label":"SAFE Mobile","selected":false,"children":[]},{"value":"12733","label":"Other","selected":false,"children":[]},{"value":"26793","label":"ALL","selected":false,"children":[]}]},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":true,"requestCreateBaseUrl":"/servicedesk/customer/portal/1055/create/1845","requestValidateBaseUrl":"/servicedesk/customer/portal/1055/validate/1845","calendarParams":{"firstDay":0,"date":"2026-08-27T18:14:32+0530","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0ODBmNmVhNC0xNDE5LTRiMjktODY5Ny00NzdjMDhiODJhOWYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtdXNlci1jb2xsZWN0aW9uLS0xMDgzOTIwMTA3IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTpjaHVuazoqIjpbInJlYWQiLCJjcmVhdGUiXX0sImV4cCI6MTc4NzgzNTg3MiwibmJmIjoxNzg3ODM0NjcyLCJhbm9uSWQiOiJhbm9uLXVzZXIiLCJodHRwczovL2lkLmF0bGFzc2lhbi5jb20vYXBwQWNjcmVkaXRlZCI6ZmFsc2V9.VwsEwgXNwlYgHGb9aw4tv8uuceO9HU5SZ_j6f2ENmo8","targetCollection":"upload-user-collection--1083920107","endpointUrl":"https://api.media.atlassian.com","clientId":"480f6ea4-1419-4b29-8697-477c08b82a9f","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=safe-security","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"cab4ab7966a0196aad104cdf9582dc3e6004dded_lout","baseUrl":"https://service.desk.safe.security/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://safe-security.atlassian.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"480f6ea4-1419-4b29-8697-477c08b82a9f","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"a305d3428ea84126b8ac9e25ca2a320a","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://safe-security.atlassian.net","edition":"standard","anonymousEnabled":true,"requestIntroEnabled":true}